At Nqra, we are committed to protecting the privacy of our users. We only collect limited information (such as name, email, or ad-related data) to improve user experience and deliver our advertising services. We do not sell or share personal data with third parties except as required by law or to provide the service. Users may request deletion of their data at any time by contacting us.
All payments within Nqra are processed securely through trusted payment providers (e.g., credit cards or local e-wallets). Service pricing is displayed clearly before payment, and users receive an electronic invoice after each transaction. In case of billing errors or unauthorized charges, users can contact our support team for resolution within 7 business days.
Refunds may be requested if the advertising service was not delivered or a technical error prevented campaign delivery. Refund requests must be submitted within 14 days of the payment date, along with transaction details. Refund eligibility is subject to internal review.
Nqra may not be used to promote content that violates international laws or advertising platform policies (e.g., drugs, weapons, violent or pornographic material). Violations may result in account suspension without prior notice.
Customer and technical support are available via email or phone. Our team is committed to responding to all inquiries and complaints within 48 business hours.